Primary Care (PC) oversees program and policy related to the delivery of primary care in VHA, as well as implementation of VHA’s patient-centered medical home model, the Patient Aligned Care Team (PACT). VA Primary Care honors America’s Veterans by providing quality and accessible primary care to all Veterans through PACT, placing the Veteran at the center of their health care team. Primary Care promotes team based, patient-centered care that focuses on a personalized, integrated, comprehensive and coordinated approach to health care. Primary Care actively partners with other Program Offices to develop and evaluate innovative programs that integrate VHA resources into the PACT model.

Advance Care Planning via Group Visits Program
Engaging Veterans in group discussions to develop an advance care plan
Chronic Obstructive Pulmonary Disease Coordinated Access to Reduce Exacerbations (COPD CARE)
Empowering interprofessional care teams to optimize COPD management.

Colorectal Cancer Screening with Programmatic Mailed FIT
A program to mail FIT kits for CRC screening directly to Veterans in mass.

Contraception on Demand
Expanding contraceptive access via pharmacy consults and 12-month supply

CPRS Booster/Robotic Employee Accelerator
Booster: Turbocharging employee work efficiency while dramatically improving work satisfaction! Goodbye Burnout!

ELEGANT-DM2
Breaking barriers to improve the care for Veterans with Diabetes.

eScreening
Enhancing quality of care by communicating health needs collaboratively

Increasing Access to Primary Care Using Pharmacist Providers
Pharmacists open access by shifting appointments & saving time.

Intermediate Care Technician
To augment the VA workforce with former military combat medics, medical technicians, and corpsmen in a unique health care role that: Utilizes their vast array of clinical skill-sets for Veteran care; Decreases overall visit waiting times and improve access to healthcare to make the VHA the “treatment of choice;” and, Improves the transition of this highly trained and skilled work force from DoD to Veteran care with a career pathway for professional healthcare roles.

Preventing Post-Operative Readmissions with Surgical Safety Net
Enhancing Experience & Reducing Re-Admissions for Veterans Having Surgery

RAVEE: Reaching All Veterans @ Every Encounter
RAVEE with Columbia Suicide Severity Rating Scale to achieve P2A goals.

SCOUTS (Supporting Community Outpatient, Urgent care & Telehealth Services)
SCOUTS ICTs provide post Emergency Department care to Older Veterans