One View - Streamlining Healthcare Operations with a Unified Dashboard for Multi-Facility View Alerts
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Share PrintIn the ever-evolving landscape of healthcare, efficiency and timely decision-making are paramount. Healthcare providers often find themselves juggling multiple logins and systems to access vital information from various facilities. This complexity can lead to delayed responses and missed opportunities for timely interventions. However, a solution has emerged to address these challenges – One View, a unified dashboard that consolidates view alerts from multiple facilities onto a single display. This innovative tool empowers providers by offering a comprehensive view of actionable items without the hassle of multiple logins.
Origin:
February 2022, VISN-21
Adoptions:
7 successful, 6 in-progress
Awards and Recognition:
2023 VHA Shark Tank Finalist, Diffusion of Excellence Promising Practice, VHA Shark Tank Winner
Recent Updates
Overview
The problem
The VHA electronic health record (VistA) is siloed between sites of care. Healthcare providers working across different facilities encounter several challenges when it comes to managing view alerts and actionable items. These challenges include:
1. Multiple Logins:
Providers need to log in to separate systems for each facility, consuming valuable time a ... The VHA electronic health record (VistA) is siloed between sites of care. Healthcare providers working across different facilities encounter several challenges when it comes to managing view alerts and actionable items. These challenges include:
1. Multiple Logins:
Providers need to log in to separate systems for each facility, consuming valuable time and causing potential frustration.
2. Information Overload:
When dealing with alerts from multiple facilities, providers may suffer from information overload, making it difficult to prioritize and address critical issues.
3. Missed Alerts:
The complexity of navigating various systems increases the likelihood of missing important alerts, which can have serious consequences for patient care.
4. Inefficient Communication:
Coordinating care and communication across facilities can be cumbersome, leading to delays in decision-making and patient care. See more
1. Multiple Logins:
Providers need to log in to separate systems for each facility, consuming valuable time a ... The VHA electronic health record (VistA) is siloed between sites of care. Healthcare providers working across different facilities encounter several challenges when it comes to managing view alerts and actionable items. These challenges include:
1. Multiple Logins:
Providers need to log in to separate systems for each facility, consuming valuable time and causing potential frustration.
2. Information Overload:
When dealing with alerts from multiple facilities, providers may suffer from information overload, making it difficult to prioritize and address critical issues.
3. Missed Alerts:
The complexity of navigating various systems increases the likelihood of missing important alerts, which can have serious consequences for patient care.
4. Inefficient Communication:
Coordinating care and communication across facilities can be cumbersome, leading to delays in decision-making and patient care. See more
The solution
The One View unified dashboard is a game-changing solution created to streamline the management of view alerts from multiple facilities. Providers are alerted to Veteran needs across multiple categories (e.g. abnormal lab results, imaging results, scheduled and completed consults). Here's how it works:
1. Single Sign-On Access
Providers can access the un ... The One View unified dashboard is a game-changing solution created to streamline the management of view alerts from multiple facilities. Providers are alerted to Veteran needs across multiple categories (e.g. abnormal lab results, imaging results, scheduled and completed consults). Here's how it works:
1. Single Sign-On Access
Providers can access the unified dashboard with a single login, eliminating the need to remember multiple usernames and passwords. This simple yet powerful feature significantly reduces the administrative burden of logging in and out of various systems.
2. Centralized Alert Display
The dashboard consolidates view alerts from all affiliated facilities into a single, easy-to-navigate interface. Providers can quickly scan and assess the status of alerts across different locations, ensuring that nothing important goes unnoticed.
3. Near Real-time Updates
The unified dashboard provides near real-time updates, ensuring that providers have access to the most current information. This feature is crucial for time-sensitive decisions and interventions. See more
1. Single Sign-On Access
Providers can access the un ... The One View unified dashboard is a game-changing solution created to streamline the management of view alerts from multiple facilities. Providers are alerted to Veteran needs across multiple categories (e.g. abnormal lab results, imaging results, scheduled and completed consults). Here's how it works:
1. Single Sign-On Access
Providers can access the unified dashboard with a single login, eliminating the need to remember multiple usernames and passwords. This simple yet powerful feature significantly reduces the administrative burden of logging in and out of various systems.
2. Centralized Alert Display
The dashboard consolidates view alerts from all affiliated facilities into a single, easy-to-navigate interface. Providers can quickly scan and assess the status of alerts across different locations, ensuring that nothing important goes unnoticed.
3. Near Real-time Updates
The unified dashboard provides near real-time updates, ensuring that providers have access to the most current information. This feature is crucial for time-sensitive decisions and interventions. See more
The results
Implementing the One View unified dashboard has saved significant time and allowed providers to see alerts and triage needs more efficiently and offers several benefits. As one clinician states, "We would not function without it."
1. Enhanced Efficiency:
Providers can save valuable time and effort by accessing critical information with a single login, s ... Implementing the One View unified dashboard has saved significant time and allowed providers to see alerts and triage needs more efficiently and offers several benefits. As one clinician states, "We would not function without it."
1. Enhanced Efficiency:
Providers can save valuable time and effort by accessing critical information with a single login, streamlining workflows, and improving productivity.
2. Improved Patient Care:
Timely access to actionable items and alerts means that providers can make quicker decisions, potentially preventing adverse events and ensuring better patient outcomes.
3. Reduced Information Overload:
Customizable views help reduce information overload, allowing providers to focus on the most important alerts and tasks.
4. Better Coordination:
Integrated communication tools facilitate collaboration among providers and teams, leading to more effective care coordination.
5. Data-Driven Decision-Making:
The dashboard's reporting capabilities empower healthcare organizations to make data-driven decisions, optimize processes, and enhance patient care.
Conclusion:
In the fast-paced world of healthcare, a unified dashboard for view alerts from multiple facilities is a game-changer. It simplifies access to critical information, reduces administrative burdens, and empowers providers to make timely, informed decisions. By embracing this innovative solution, healthcare organizations can enhance patient care, improve efficiency, and strengthen their ability to respond to emerging challenges in the ever-evolving healthcare landscape. See more
1. Enhanced Efficiency:
Providers can save valuable time and effort by accessing critical information with a single login, s ... Implementing the One View unified dashboard has saved significant time and allowed providers to see alerts and triage needs more efficiently and offers several benefits. As one clinician states, "We would not function without it."
1. Enhanced Efficiency:
Providers can save valuable time and effort by accessing critical information with a single login, streamlining workflows, and improving productivity.
2. Improved Patient Care:
Timely access to actionable items and alerts means that providers can make quicker decisions, potentially preventing adverse events and ensuring better patient outcomes.
3. Reduced Information Overload:
Customizable views help reduce information overload, allowing providers to focus on the most important alerts and tasks.
4. Better Coordination:
Integrated communication tools facilitate collaboration among providers and teams, leading to more effective care coordination.
5. Data-Driven Decision-Making:
The dashboard's reporting capabilities empower healthcare organizations to make data-driven decisions, optimize processes, and enhance patient care.
Conclusion:
In the fast-paced world of healthcare, a unified dashboard for view alerts from multiple facilities is a game-changer. It simplifies access to critical information, reduces administrative burdens, and empowers providers to make timely, informed decisions. By embracing this innovative solution, healthcare organizations can enhance patient care, improve efficiency, and strengthen their ability to respond to emerging challenges in the ever-evolving healthcare landscape. See more
Metrics
- There are currently over 100 active users and an average of 600 views/month.
- The dashboard displays roughly 70,000 actionable view alerts from 13 facilities with near real time data.
- One View saves an estimated 30 hours of staff time/week.
Diffusion tracker
Does not include Clinical Resource Hubs (CRH)
Implementation
Timeline
-
VHA Diffusion of Excellence Base Camp (Jan 30 - Feb 1 2024)
VISN 21 One View is partnering with National CRH for innovation diffusion. A diffusion plan will be developed during the Diffusion of Excellence Base Camp. -
Facilitated Replication (Feb - Oct 2024)
VHA Diffusion of Excellence Implementation Leads and Coordinators will work with the VISN 21 One View and National CRH teams to replicate the Promising Practices using the implementation plan developed at Base Camp. -
National Stakeholder Engagement (June - Aug 2024)
The National CRH team will coordinate with Implementation Leads and Diffusion Specialists to develop a National Stakeholder Strategy and schedule information sessions.
Departments
- Telehealth
Core Resources
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PEOPLE |
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Contact
Comment
Comments and replies are disabled for retired innovations and non-VA users.
Email VISN21_OneViewDashboard@VA.gov with questions about this innovation.
About
Origin story
The VISN 21 Clinical Resource Hub (CRH) is a national leader in providing telehealth. It has observed significant growth in the number of services being offered and in the number of providers delivering care at numerous sites.
The VA electronic health record (VistA) generates a view alert when a clinical activity requires attention. As monitoring view alert
...
The VISN 21 Clinical Resource Hub (CRH) is a national leader in providing telehealth. It has observed significant growth in the number of services being offered and in the number of providers delivering care at numerous sites.
The VA electronic health record (VistA) generates a view alert when a clinical activity requires attention. As monitoring view alerts requires that CRH providers to access individual facility EHRs, it becomes challenging to keep up with a large number of Veteran view alerts at multiple facilities. These barriers may result in delays with viewing vital alerts (e.g., laboratory results, imaging results, etc.) and potentially creates unintended consequences of increased turnaround times in relation to communicating results to Veterans and taking action where required.
Our VISN 21 Data Analytics Team developed an interactive dashboard that uses near real time data to display pending view alerts from facilities across the VISN. The report allows providers to triage and prioritize their workload. This tool meets CRH provider timeliness demands and ensures the highest levels of patient safety and high reliability by simplifying the process of tracking view alerts.
I am a VISN 21 VA Tele-Emergency _ Urgent Care NP and I have found such value in this dashboard. In my position, I toggle between 6 different CPRSs. This dashboard helps, at a glance, see my alerts at each station. I can then triage which I need to view first and plan responding to the Veteran (examples labs and imaging results vs response to a consult). I feel that has increased my efficiency and safety of practice. Thank you and very happy this is innovation has made the list!
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