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Office of Primary Care

Primary Care (PC) oversees program and policy related to the delivery of primary care in VHA, as well as implementation of VHA’s patient-centered medical home model, the Patient Aligned Care Team (PACT). VA Primary Care honors America’s Veterans by providing quality and accessible primary care to all Veterans through PACT, placing the Veteran at the center of their health care team. Primary Care promotes team based, patient-centered care that focuses on a personalized, integrated, comprehensive and coordinated approach to health care. Primary Care actively partners with other Program Offices to develop and evaluate innovative programs that integrate VHA resources into the PACT model.

'Save a Trip' to Primary Care Tool

Printable tool to explain how to access VA care between appointments

Created in December 2021 by the Sepulveda VA Medical Center

SCOUTS (Supporting Community Outpatient, Urgent care & Telehealth Services)

SCOUTS ICTs provide post Emergency Department care to Older Veterans

Created in December 2020 by the Office of Primary Care

Transforming Health and Resiliency through Integration of Values-based Experiences (THRIVE)

Bringing happiness to healthcare through values, strengths, and purpose

Created in March 2015 by the James A. Haley Veterans' Hospital (Tampa, Florida)

VHA Rapid Naloxone

Increasing availability of Naloxone to Veterans and staff

Created in March 2015 by the Jamaica Plain VA Medical Center

Video Blood Pressure Visits (VBPV)

Blood Pressure monitoring using VA Video Connect.

Created in January 2018 by the James A. Haley Veterans' Hospital (Tampa, Florida), John J. Cochran Veterans Hospital (St. Louis John Cochran)