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Advanced Comprehensive Diabetes Care (ACDC)

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ACDC is a VA Home Telehealth-administered program for Veterans with persistently poor diabetes control despite receiving VA diabetes care. ACDC augments standard Home Telehealth services with additional diabetes self-management support and clinician-guided medication management. Critically, ACDC is specifically designed to use only existing VA staffing and infrastructure, so it can be easily implemented at any VA site. Randomized trial data shows that ACDC improves hemoglobin A1c compared to clinic-based usual care and standard Home Telehealth diabetes services; in real-world practice, ACDC lowers hemoglobin A1c by 1.6% (n=755), and Veterans maintain most of this benefit as much as 3 years after finishing the program.

This innovation is scaling widely with the support of national stakeholders. See more scaling innovations.

Origin:

December 2013, Durham VA Medical Center

Adoptions:

21 successful, 12 in-progress, 1 unsuccessful

Awards and Recognition:

Diffusion of Excellence Promising Practice, Rural Promising Practice, VHA Shark Tank Winner, QUERI Rapid Response Project, QUERI Partnered Evaluation Initiative

Partners:

Diabetes and Endocrinology, Diffusion of Excellence, Health Services Research & Development, Office of Connected Care, Office of Rural Health, Quality Enhancement Research Initiative

Contact Team

Overview

Problem

In many cases, type 2 diabetes remains refractory to clinic-based diabetes care and standard VA telehealth. Veterans with hard-to-control diabetes need and deserve VA services that work for them!

Solution

Via an easy-to-implement collaboration between the VA Home Telehealth program and clinical pharmacy (or other medication managers), ACDC aligns telemonitoring, self-management support, and medication management services around participating Veterans.

ACDC uses only existing VA clinical staffing and infrastructure, and can be fully implemented at any VA
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Results

ACDC has been successfully implemented across more than 30 VA facilities; over 1000 Veterans with refractory type 2 diabetes have received ACDC, with an average reduction in hemoglobin A1c of 1.6% at 6 months. Most of this benefit persists past 36 months for participating Veterans.

Metrics

  • Mean hemoglobin A1c reduction 1.6% as of the end of FY2023 (n=755)
  • Qualitative Veteran and staff feedback is consistently positive
  • Implementation is cost-neutral in the short-term, and is likely to be cost-saving as the benefits of diabetes control accrue

Diffusion tracker

Does not include Clinical Resource Hubs (CRH)

Statuses

AL: Central Alabama VA Medical Center-Montgomery (Montgomery)
  • Started adoption on 07/2023.
AZ: Carl T. Hayden Veterans' Administration Medical Center (Phoenix, Arizona)
  • Started adoption on 10/2020.
CO: Denver VA Medical Center (Denver)
  • Started adoption on 10/2018.
GA: Carl Vinson Veterans' Administration Medical Center (Dublin)
  • Started adoption on 07/2023.
ID: Boise VA Medical Center (Boise)
  • Started adoption on 02/2020.
IL: Danville VA Medical Center (Danville, Illinois)
  • Started adoption on 07/2023.
IN: Richard L. Roudebush Veterans' Administration Medical Center (Indianapolis, Indiana)
  • Started adoption on 07/2023.
MA: Edward P. Boland Department of Veterans Affairs Medical Center (Central Western Massachusetts)
  • Started adoption on 07/2023.
ME: Togus VA Medical Center (Togus)
  • Started adoption on 07/2023.
MT: Fort Harrison VA Medical Center (Fort Harrison)
  • Started adoption on 10/2018.
NC: Charles George Department of Veterans Affairs Medical Center (Asheville)
  • Started adoption on 01/2017.
NC: Durham VA Medical Center (Durham)
  • Started adoption on 10/2022.
NM: Raymond G. Murphy Department of Veterans Affairs Medical Center (Albuquerque)
  • Started adoption on 01/2019.
NV: North Las Vegas VA Medical Center (North Las Vegas)
  • Started adoption on 07/2023.
OH: Chalmers P. Wylie Veterans Outpatient Clinic (Columbus, Ohio)
  • Started adoption on 02/2020.
OH: Cincinnati VA Medical Center (Cincinnati, Ohio)
  • Started adoption on 07/2023.
OH: Louis Stokes Cleveland Department of Veterans Affairs Medical Center (Cleveland, Ohio)
  • Started adoption on 10/2022.
VA: Richmond VA Medical Center (Richmond, Virginia)
  • Started adoption on 10/2021.
WI: Tomah VA Medical Center (Tomah)
  • Started adoption on 07/2023.
WI: William S. Middleton Memorial Veterans' Hospital (Madison)
  • Started adoption on 10/2021.
WV: Hershel "Woody" Williams VA Medical Center (Huntington, West Virginia)
  • Started adoption on 10/2020.

VT: White River Junction VA Medical Center (White River Junction)
  • Started adoption on 01/2018, ended on 09/2018.

Multimedia

Images

During the 2018 Shark Tank competition, the VA Diffusion of Excellence Initiative selected ACDC as a winner, or Gold Status Practice.

Implementation

Departments

  • Pharmacy
  • Nursing services

Core Resources

Resource type Resource description
PEOPLE
  • VA Home Telehealth nurse (existing clinical staff)
  • Clinical Pharmacy Specialist (existing clinical staff)
PROCESSES
  • ACDC Toolkit (provided by Durham, NC VA ACDC team)
TOOLS
  • Standard VA Home Telehealth equipment
  • CPRS or Cerner (used for practice-related communication/documentation)

Support Resources

Resource type Resource description
PEOPLE
  • The Durham, NC VA ACDC team provides mentoring, analytics, and business case support

Risks and mitigations

Risk Mitigation
Home Telehealth nurse time availability Recommend that facility allocate up to 0.5 FTE across one or more Home Telehealth nurse (depending on scale of intervention)
Clinical Pharmacy Specialist time availability Recommend that facility allocate up to 0.25 FTE across one or more Clinical Pharmacy Specialist (depending on scale of intervention)
Volume of appropriate Veterans ACDC is optimal for facilities struggling with diabetes control metrics

Contact

Comment

Comments and replies are disabled for retired innovations and non-VA users.

VA User (Biological Science Laboratory Technician) Innovation adopter posted

Dr. Malcolm Young approves of this product

VA User (Continuous Readiness Coordinator) posted

I'd like more information for VA Black Hills Health Care System. Can you share the toolkit?

1

Email

Email with questions about this innovation.

About

Origin story

For some Veterans with diabetes, clinic-based care does not adequately support self-management. Our team developed ACDC as a practical, telehealth approach to help Veterans whose diabetes is not controlled using standard care. ACDC uses only existing VA staffing and infrastructure, so can be easily implemented at any VA center with a Home Telehealth progra ... For some Veterans with diabetes, clinic-based care does not adequately support self-management. Our team developed ACDC as a practical, telehealth approach to help Veterans whose diabetes is not controlled using standard care. ACDC uses only existing VA staffing and infrastructure, so can be easily implemented at any VA center with a Home Telehealth program and a medication management provider.

Original team

Matthew Crowley

Project Leader

Tiff Beaver

Project Coordinator

Summer Anderson

Project Coordinator (DDN QUERI project)