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Veterans Socials: Veteran Outreach Into the Community to Expand Social Support (VOICES)
Share PrintBuilding social support systems with Veterans in the community is an important part of ensuring Veterans’ overall health. Veterans Socials enhance communication and foster bonds among Veterans and others in the community. They are a place to meet friends, find resources, and have fun with other Veterans and community members. These Socials come in many forms, and we encourage hosts to shape them based on attendees’ needs and preferences.
Origin:
January 2014, Edith Nourse Rogers Memorial Veterans' Hospital (Bedford)
Adoptions:
43 successful
Partners:
Innovation Ecosystem, Mental Health and Suicide Prevention, Office of Rural Health, Veterans Experience Office
Recent Updates
Overview
Problem
Videos
Solution
Results
Currently, there are 115 Veterans Socials occurring across 22 states and 13 VISNs. Veterans Socials continue to expand throughout communities in restaurants, breakfast shops, businesses, non-profit agencies, and Veteran Service Organizations. See more
Diffusion tracker
Does not include Clinical Resource Hubs (CRH)
Implementation
Timeline
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Designing a Veterans Social (0-1 month)
Define the goals of the Veterans Social. Decide if you will tailor the events to attendees who have a common interest (e.g., bowling, volunteering, etc.). Identify community partners to bolster community involvement and help find a location for your Veterans Social. Explore the advantages and disadvantages of potential locations and how to minimize barriers related to potential locations. -
Organizing a Veterans Social (1-2 months)
Collaborate with community partners to organize an event, which involves identifying a location and drawing attendees. Find a day and time to hold the social and recognize that certain times may better suit for attendees with different needs. Develop a starter group (i.e., a group of four people who can commit to attending) and create an energetic and welcoming environment to invite others to join and continue attending. Promote the Veterans Social through various means (e.g., social media postings, email lists, flyers, Veteran organizations, etc.). Prepare for the first Veterans Social by having resources available for Veterans and contacting members of the starter group to confirm attendance. -
Implementing a Veterans Social (2-6) month
Welcome attendees and introduce yourself. Engage in casual conversation and create a welcoming environment through conversation and getting to know others. Facilitate discussion amongst attendees and encourage attendees to foster relationships outside of the event. Make space for negative or challenging feelings that may come up for attendees, and acknowledge their feelings, steer social interactions, and support their well-being. Share information and resources if attendees express a need or interest. Utilize the VOICES WE CARE model: Welcome, Explain, Connect, Actively listen, Respond and Express gratitude to guide interactions (see files for more detailed guidance). -
Transitioning and Adapting a Veterans Social (6 month+/ Ongoing)
Veterans Socials are attendee-driven and should adapt and respond to attendees’ needs and preferences. This can mean being flexible with activities attendees may choose to engage in (e.g., volunteer or recreation activities) or how they engage (e.g., virtual events). Developing co-hosts or transitioning to community-based Veteran hosts is important for sustaining and expanding Veterans Socials. When community-based hosts take over a Veterans Social, VA peer specialist hosts continue to remain in periodic contact with the community-based host. This transition allows for VA peer specialist hosts to start new Veterans Socials in other communities, while still being available to ongoing Veterans Socials.
Core Resources
Resource type | Resource description |
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PEOPLE |
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Files
- Veterans Socials Guidebook with appendices Veterans Socials Guidebook
Links
- Resources and Information Veterans Socials Quick Start Guide and Website
- Contact us Consultation Hub Email
- VHA Peer Support Services SharePoint - Veterans Socials Guidebook For VA Staff Veterans Socials Guidebook for Peer Specialists
Contact
Comment
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Email VHABEDVOICES@va.gov with questions about this innovation.
About
Original team
Jay Gorman, PhD
Clinical Research Psychologist; Director, Social Reintegration Research Program
Kendra Pugh, PhD
Health Science Specialist: Associate Director, Social Reintegration Research Program
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