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Nurse placing virtual reality headset on patient

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Virtual Reality for Pain and Anxiety Management

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Since project planning began in late 2017, over 450 sessions have been completed in multiple patient areas, 66% of participating Veterans experienced a decrease in acute and/or chronic pain, and a 94% of Veterans experienced a decrease in Stress/Anxiety levels. Virtual Reality as a distraction modality utilizes three-dimensional, computer-generated environments and 360-degree video footage in an immersive head-mounted display to transport Veterans to a world where their negative stressors do not exist. Virtual environments include interactive games, peaceful natural environments, and 360 degree videos. This capability enables licensed clinical staff to aid Veterans with pain and anxiety management, improve relaxation, and make the experience of being in a healthcare facility a more positive one.

This innovation is replicating across multiple facilities as its impact continues to be validated. See more replicating innovations.

Adoptions:

3 successful, 1 in-progress

Awards and Recognition:

ANCC Pathway Award, iNET Spread Investee, FedHealth IT Award, VHA Shark Tank Winner

Partners:

Diffusion of Excellence, VHA Innovators Network, XR Network

Contact Team

Overview

Problem

Initially, it was noted that post-operative resource and treatment options for Veterans did not include successful adjunct therapies to aid with pain and anxiety management, promote relaxation, or improve overall quality of Veteran experience. This problem is not isolated to post-operative Veterans, rather it is a problem that needs to be addressed throughou ... See more

Solution

Utilizing distraction as a technique to improve outcomes, this VR programming uses realistic sounds and high-quality graphics to aid with pain and anxiety management, promote relaxation, and make health care experiences more positive. Equipment needed includes a head-mounted VR display and optional hand-held controllers and laptop or tablet. VR draws attenti ... See more

Images

Patient using virtual reality head mounted display in hospital room

One of first Veterans to utilize VR Distraction - Post-Surgical Ward - July 2018

Patient using virtual reality head mounted display in patient room in a long term care setting

One of first Veterans to utilize VR distraction in the Community Living Center - 2019

Results

Since project initiation, the reach of this project has expanded from one inpatient ward to all inpatient wards, including inpatient Warriors Recovery Unit, to the Community Living Center, hospice, outpatient Oncology Infusion Clinic, Podiatry Clinic, Interventional Radiology, Physical Medicine and Rehabilitation Service, Integrated Pain Management Clinic, O ... See more

Metrics

  • Over 450 VR sessions completed
  • 94% experienced a reduction in anxiety
  • 66% experienced a reduction in pain intensity on the DVPRS pain scale
  • 96% would recommend VR to their fellow Veterans
  • 92.4% stated a VR session improved their overall experience at this facility
  • 69.6% stated VR aided with their pain (regardless of DVPRS pain score)

Diffusion tracker

Does not include Clinical Resource Hubs (CRH)

Statuses

WV: Beckley VA Medical Center (Beckley)
  • Started adoption on 03/2022.

There are no unsuccessful adoptions for this innovation.

Implementation

Timeline

  • 1-2 Months
    Identification of engaged Champion(s), Gain all buy-in needed from stakeholders
  • 1-2 Months
    Contracting and Purchasing
    Development or import of CPRS Note Template and Data collection spreadsheet
    Training on documentation, encounter creation (if needed)
    Adoption of existing SOP, including infection control procedures, for local HCS use
  • 1-2 Weeks
    Training on VR system setup and assessment of precautions and/or contraindications.

Departments

  • Complementary and alternative medicine
  • Biomed
  • Logistics
  • Infection control
  • Purchasing and supplies
  • Nursing services
  • Information technology
  • Finance department
  • Information management
  • Pain management
  • Whole health

Core Resources

Resource type Resource description
PEOPLE
  • Logistics, Purchasing, IT, Fiscal, and Biomed needed for initial purchase of equipment only
  • Clinical Application Coordinator/Informatics needed for development or import of CPRS Note Template, 2-4hrs/week for 1-2 weeks
  • Infection Control - 1-2 hours over 1 week for approval of Infection Control Methods listed in SOP
  • WH and CIH - If intending to document VR sessions as a tool for delivering CIH/WH modalities, will need their support and guidance in encounter creation/Health Factors/CHAR4, etc. - 2-4 hours over 1-2 weeks
  • Champion(s) - Licensed Clinical Staff - Initially 2-4 hrs per week planning and aiding in procurement, Number of hours will vary after implementation based on number of Veterans utilizing
  • Supervisor(s) and Chief of Service Line to utilize VR with Veterans - Meeting needed to gather support and to aid in rollout of intervention prior to implementation
PROCESSES
  • Create or import/revise Standard Operating Procedure for VR
  • Training to setup/troubleshoot VR hardware/software and training for Veteran assessment/documentation
TOOLS
  • Virtual Reality Head-Mounted Display with optional Handheld Controllers
  • Virtual Reality Software pre-loaded onto head-mounted display(s) by vendor
  • Hospital approving cleaning wipes for all non-porous surfaces of equipment

Optional Resources

Resource type Resource description
TOOLS
  • Printed resource guides for assessment, documentation, setup (optional)
  • Tablet or other smart device for screen mirroring/clinician-facing dashboard (optional)
  • Clean Box or other UV-C light disinfection technology (optional)

Support Resources

Resource type Resource description
PEOPLE
  • VR Program Consultant - aid with planning, import of documents/documentation, logistical questions, clinical questions, overall SME
PROCESSES
  • Sample VR SOP for adoption
  • CPRS templates via Vista for possible adoption
  • Troubleshooting/Setup Guides and Documentation/Encounter Creation guides if needed
TOOLS
  • VHA XR Network - VHA XR Playbook
  • VHA XR Network Introductory Guide to XR Hardware and Software

Risks and mitigations

Risk Mitigation
Infection control Ensure, prior to purchasing, Infection Control has been involved in discussions about how best to clean the hardware involved in between Veteran use. Provide suggested cleaning guidelines from vendor and from other facilities utilizing similar or the same hardware. Include what is agreed upon in SOP.
Biomed/IT Barrier The HMDs utilized for this project did not connect to the VA network but are self-contained, not requiring Wi-Fi to function. If wanting to utilize clinician portal, screencasting features, or allow updates to software, a brief internet connection is required and the facility will need to determine if public Wi-Fi may be used for this purpose or a hot spot provided. The devices are in kiosk mode and do not collect PHI/PII, so no information security or privacy concern exists.
Lack of buy-in by employees needed to promote use Engaged champion(s) from project initiation is important for successful planning, development, and implementation. This should be a bottom-up, not top-down approach for innovation technology integration. Provide many in-person and emailed in-services related to the new technology, its benefit, how to request for a patient, and ease of use. Consider a pre- and post-implementation survey to gather insight into employee thoughts about the device and benefits. Allow employees to try the VR experiences prior to implementation.

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About

Origin story

After recognizing a need for more nonpharmacological interventions for pain and anxiety management following surgeries, began research into how virtual reality may be used in healthcare settings as a distraction modality to improve outcomes and patient experience in late 2017. First use with Veterans began on a post-surgical ward in July 2018 following multi ... After recognizing a need for more nonpharmacological interventions for pain and anxiety management following surgeries, began research into how virtual reality may be used in healthcare settings as a distraction modality to improve outcomes and patient experience in late 2017. First use with Veterans began on a post-surgical ward in July 2018 following multiple presentations, demos, and meetings to get buy in, approval for funding from Nursing Service, vendorization, and contracting. WNC VA HCS became the first VA medical center to utilize VR in this manner with Veteran patient populations. Veterans were offered VR as a supplement to other post-surgical interventions for pain and anxiety management by RN Project Lead who gathered data on efficacy initially only through an embedded, anonymous quality improvement survey. After data over the initial 4 months of piloting showed success, Further funding/support was sought to spread the project to other areas of the WNC VA HCS through the ANCC Pathway Award application cycle. In April 2019, the WNC VA HCS received the ANCC Pathway Award (and $25,000) to diffuse the project to all other inpatient areas and to the Community Living Center. Following continued success and positive outcome data, further resources were sought via the VHA Innovators Network Spark-Seed-Spread Innovation Investment Program as a FY20 Spread Applicant. Chosen as an FY20 Investee, the project then spread to other outpatient areas in the WNC VA HCS and to 4 other VA Medical Centers in 2020. Now, over 450 sessions have been completed in the WNC VA HCS and the project lead consults with over 100 VA Medical Centers across the U.S. in their development and implementation of VR programs, leads the national VR Community of Practice, and co-leads the VHA Extended Reality (XR) Network. VR is now in over 1160 VA facilities with an ever-expanding list of use-cases.

Original team

Caitlin Rawlins

RN, Innovation Specialist, VHA XR Network Co-Lead