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Emergency Medicine Therapy Collaborative

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Physical and Occupational Therapists bridge services between Emergency Medicine and Rehabilitation to deliver a collaborative care model focused on Veteran-centered care. By meeting Veterans closer to their time of need, therapists optimize long term outcomes by expediting access to specialty resources, early and consistent pain management, and addressing equipment needs.

This innovation is replicating across multiple facilities as its impact continues to be validated. See more replicating innovations.

Adoptions:

6 successful, 7 in-progress

Partners:

VHA Innovators Network

Contact Team

Overview

Problem

Dedicating staff to novel practice setting can be difficult to justify. Pulling patient's from current responsibilities is not an option at some sites.

Solution

- use patient flow reports for local Emergency Department can support 'peak' demand times to help design dedicated tour hours
- initiate practice with low staff demand using only partial coverage or on-call consultation at first until practices are established
- encourage clinicians to consistently communicate and collaborate with Emergency Department prov
... See more

Images

Emergency Department: Patient Flow (average persons per hour)

Results

- increased staff dedication from 0.2 FTE (trial period) to 1.0+ FTE for embedded ED coverage

Diffusion tracker

Does not include Clinical Resource Hubs (CRH)

Statuses

AZ: Phoenix VA Clinic (Phoenix East Thomas Road)
  • Started adoption on 09/2019, ended on 12/2019.
CA: Martinez VA Medical Center (Martinez)
  • Started adoption on 09/2019, ended on 12/2019.
CA: Palo Alto VA Medical Center (Palo Alto, California)
  • Started adoption on 09/2019, ended on 12/2019.
IA: Des Moines VA Medical Center (Des Moines, Iowa)
  • Started adoption on 07/2019, ended on 04/2020.
IA: Iowa City VA Medical Center (Iowa City, Iowa)
  • Started adoption on 02/2020, ended on 03/2020.
OH: Cincinnati VA Medical Center (Cincinnati, Ohio)
  • Started adoption on 08/2012, ended on 07/2013.

There are no unsuccessful adoptions for this innovation.

Multimedia

Images

Physical Therapy Orthopedic Resident learning and providing care within Emergency Department setting.

Implementation

Timeline

  • Day 0
    Establish connection between Therapy team and ED team
    Initiate formal chain of communication for coverage needs
    Identify strategic staffing based on therapy abilities and ED patient flow (0.2 FTE or more)
    Establish early measures (focus on feasibility) to use for initial feedback
    Connect with EMTC group
  • Day 90
    Review early measures (feasibility) and feedback from therapy and ED teams
    Adjust ED coverage as per ED patient flow and needs
    Consider modality of therapy coverage (remote vs. embedded)
    Establish long-term measure for systems assessment
  • Day 360
    Formally reassess outcomes
    Implement sustainable model based on optimal mode of service delivery (remote vs embedded) and dedicated FTE adjustments
    Consider inclusion of clinical education

Departments

  • Emergency care
  • Physical therapy, occupational therapy and kinesiothology

Core Resources

Resource type Resource description
PEOPLE
  • Therapist (Physical or Occupational): recommend 8-10hrs per week

Files

Optional Resources

Files

Risks and mitigations

Risk Mitigation
Staff Productivity: Ensure optimal use of your human resources. Seek information on patient flow to best assign therapists during times when patient are most likely to need assistance from therapist team
Clinic Utilization: Address administrative demands early. Clarify how schedule will occur and if consults will be used and what this process will look like.
Consults / Patient Identification: Plan early how ideal consults will occur. Onsite coverage will result in therapist-driven patient-selection. Remote coverage will require provider referral.

Contact

Comment

Comments and replies are disabled for retired innovations and non-VA users.

VA User (Physical Therapist) posted

Way to go Stephanie!

VA User (Physical Therapist) Innovation adopter posted

Hello All! I am excited to get this out there to our VA family. Please feel free to message me or ask questions if you are looking to implement PT or OT in your respective Emergency Department.

2

Email

Email with questions about this innovation.

About

Origin story

In 2013, Physical Therapy began a collaborative practice at Cincinnati VA Medical Center on a part time basis. Since that time, this practice has become a standard at a small handful of VA's. Back by practice evidence, Physical & Occupational Therapists at lead facilities are now reaching out to VA's across the nation to create a national framework for le ... In 2013, Physical Therapy began a collaborative practice at Cincinnati VA Medical Center on a part time basis. Since that time, this practice has become a standard at a small handful of VA's. Back by practice evidence, Physical & Occupational Therapists at lead facilities are now reaching out to VA's across the nation to create a national framework for leadership and system improvement.

Original team

Stephanie Christman PT

Physical Therapist