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Remembering Our Veterans: A "Living History" Video Memoir Program

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Remembering Our Veterans is a novel "living history" video memoir program in which VA staff and volunteers, using a list of comprehensive interview questions, engage inpatient, outpatient, and nursing home Veterans in meaningful conversations about their military service and other significant life experiences on camera, resulting in HD video recordings. These recordings are shared with family members and loved ones and can also be used for mass public viewing, VA memorialization efforts, including the National Cemetery Administration’s Veterans Legacy Memorial, and research, academic, and public education efforts, including the Library of Congress’ Veterans History Project. Clinical applications of the program can include it being utilized as a form of reminiscence therapy for veterans with dementia, including Alzheimer's Disease, and as an avenue to help make VA patient experiences even better by extending an engaging program to them.

This innovation is emerging and worth watching as it is being assessed in early implementations. See more emerging innovations.

Adoptions:

4 successful

Awards and Recognition:

2024 VA CDCE American Spirit Innovation Award

Partners:

Care Management and Social Work Services, Geriatrics and Extended Care, Recreation and Creative Arts Therapy, VA Center for Development and Civic Engagement, Veterans Experience Office

Contact Team

Overview

Problem

The VA, with its national reach, is currently missing a centralized way to digitally record Veterans’ histories, not only for Veterans and their loved ones, but also for academic, historical, public engagement, and VA memorialization purposes. We strive to fill this major gap.

In addition, VA patient experiences can continue to be even better by (1) find
... See more

Solution

We successfully designed and implemented an easy-to-administer and highly rewarding “living history” video memoir program that creates something valuable for everyone: Veterans, family members, VA staff and volunteers, and the general public. It directly supports several major components of VHA and NCA and will be a major boon to the VA’s memorialization eff ... See more

Results

The program currently operates across 4 ECHCS locations (1 VAMC, 2 outpatient clinics, and 1 Community Living Center) and, since April 2023, has completed over 60 video interviews. Due to effective marketing and increased awareness, the program conducts an average of 2-3 interviews a week. The program’s YouTube channel, featuring Veteran interviews, has over ... See more

Metrics

  • Since the program’s inception, it has completed over 80 video interviews, conducting an average of 2-3 interviews a week, and feedback shows that Veterans and family members have over a 98% satisfaction rate with the program and consider it a valuable and worthwhile experience for Veterans visiting the VA. The program’s pilot YouTube channel, featuring Veteran interviews, has over 100,000 cumulative views, with several interviews receiving thousands to tens of thousands of views from the general public, and 15,000 total watch time hours. Two participating Veterans who have since passed away have had their interviews posted on their respective VLM pages and 34 interviews have been submitted to the Library of Congress. Because of the program, VA Eastern Colorado Health Care System’s CDCE office recruited 12 new VA volunteers, including 9 young-adult students (ages 20-26) in undergraduate, graduate, and medical school, who have volunteered hundreds of hours to the program and the VA.

Diffusion tracker

Does not include Clinical Resource Hubs (CRH)

Statuses

There are no in-progress adoptions for this innovation.

There are no unsuccessful adoptions for this innovation.

Implementation

Departments

  • Voluntary Services
  • Social work
  • Geriatrics
  • Psychology
  • Recreation and creative arts therapy

Core Resources

Resource type Resource description
PEOPLE
  • Center for Development and Civic Engagement (CDCE) Voluntary Specialist - 1 hour/week
  • CDCE Voluntary Specialist, Social Worker, Peer Support Specialist, other suitable VA employee, AND/OR trained CDCE volunteers - 6-8 hours/week total
  • Public Affairs Specialist - 30 minutes/week
PROCESSES
  • ROV staff & volunteer training handbook
TOOLS
  • ROV video memoir tech kit (funded)

Contact

Comment

Comments and replies are disabled for retired innovations and non-VA users.

VA User (Voluntary Specialist) Innovation owner posted

This is an amazing way to celebrate and honor Veterans and their stories.

1

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About

Origin story

One of our team members was giving company to a recovering WWII Veteran in palliative care, spending hours chatting about his military service and other major life experiences, and over time, it became clear that, like a growing number of older Americans, the Veteran was “kinless”: without a partner or spouse, children, or siblings. If he passed away, his st ... One of our team members was giving company to a recovering WWII Veteran in palliative care, spending hours chatting about his military service and other major life experiences, and over time, it became clear that, like a growing number of older Americans, the Veteran was “kinless”: without a partner or spouse, children, or siblings. If he passed away, his stories would die with him. Developing a way to document and remember individuals like these, when no one else would, became a moral imperative, and soon after, the idea of giving every single Veteran the opportunity to document their personal histories at the VA, to the great benefit of current and future generations, took root.

Original team

Anit Tyagi

Research Assistant

Eva Gergely

ECHCS CDCE Chief

Cari Levy, M.D., Ph.D

Physician

Jack Fletcher

Program Specialist

Jill Schinski

Voluntary Specialist

Tammy Wood

Voluntary Specialist

Shelley Preston

Voluntary Specialist

Selene Valdez

Social Worker

Stephen Bundy

Peer Specialist

Hannah Schara, M.D.

Physician

Nickolas Sanchez

Public Affairs Specialist

Geraldine Synnott

Nurse Practitioner

Gregory Schumacher

Biomedical Engineer